General Terms and Conditions (GTC)

1. Scope of application

These General Terms and Conditions (GTC) apply to all deliveries from

GAADI Bicycle Tube GmbH
Hocksteiner Weg 58
D-41189 Mönchengladbach

to consumers. A consumer is any natural person who enters into a legal transaction for a purpose that can be attributed primarily neither to their commercial nor their independent professional activity.

2. Contractual partner

The purchase contract is concluded with:

GAADI Bicycle Tube GmbH
Hocksteiner Weg 58
D-41189 Mönchengladbach

Commercial register: Mönchengladbach District Court, HRB 15739

3. Conclusion of contract

3.1. The presentation of products in our online shop is not a legally binding offer, but only an invitation to order.

3.2. By clicking the button [Buy now], you are placing a binding order for the goods listed on the order page. Your purchase agreement comes into effect when we accept your order by sending you an order confirmation by email immediately after receiving your order.

4. Right of cancellation

4.1. If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of cancellation in accordance with the statutory provisions.

4.2. If you, as a consumer, exercise your right of cancellation in accordance with Section 4.1, you shall bear the regular costs of returning the goods.

4.3. In all other respects, the right of cancellation shall be governed by the provisions set out in detail below.

Cancellation Policy

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period will expire after 14 days from the day on which you or a third party other than the carrier and indicated by you acquires physical possession of the goods.

To exercise your right of cancellation, you must inform us [enter the trader’s name, geographical address, telephone number and e-mail address] of your decision to cancel this contract by a clear declaration (e.g. a letter sent by post or an e-mail). You can use the attached model cancellation form for this, but it is not obligatory. You can also electronically complete and submit the model cancellation form or another unequivocal declaration on our website (insert internet address). If you make use of this option, we will immediately send you (e.g. by email) a confirmation of receipt of such a cancellation.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Consequences of cancellation

If you cancel this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged for this repayment. We may refuse a repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You will only be liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

– End of cancellation policy –

4.4. GAADI provides the following information about the model cancellation form in accordance with the statutory regulation:

Model cancellation form

(If you wish to cancel the contract, please fill out this form and return it to us.)

  • To [insert the name, address and email address of the trader here]:
  • I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
  • Ordered on (*)/received on (*)
  • Name of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only if this form is notified on paper)
  • Date ________

(*) Delete as applicable

5. Prices and shipping costs

5.1. The prices stated on the product pages include VAT and other price components.

5.2. In addition to the stated prices, we charge a flat rate of €5.95 per order for delivery within Germany. The shipping costs are clearly indicated on the product pages, in the shopping cart system and on the order page.

6. Delivery

6.1. Delivery is only made within Germany with DHL.

6.2. The delivery time is up to 3 days. We indicate any different delivery times on the respective product page.

7. Payment

7.1. Payment can be made either in advance, by credit card or by PayPal.

7.2. If you choose to pay in advance, we will provide you with our bank details in the order confirmation and deliver the goods after receipt of payment.

8. Reservation of title

The goods remain our property until full payment has been received.

9. Material warranty

GAADI is liable for material defects in accordance with the applicable statutory provisions, in particular §§ 434 ff of the German Civil Code.

10. Guarantee

The statutory warranty rights apply. If the delivered goods are defective, you can demand rectification (removal of defects) or a replacement delivery within the framework of the statutory provisions. If the subsequent performance fails, you are entitled to reduce the purchase price or to withdraw from the contract.

11. Liability

We shall always have unlimited liability for claims arising from damage caused by us, our legal representatives or agents:

  • in the event of loss of life, physical injury or illness,
  • in the event of intentional or grossly negligent breach of duty,
  • in the event of guarantee promises, if agreed, or
  • insofar as the scope of application of the Product Liability Act is established.

In the event of a breach of material contractual obligations, the fulfilment of which is essential to the proper performance of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations), liability for simple negligence is limited to the foreseeable damage typical for the contract. Otherwise, claims for damages are excluded.

12. Dispute resolution

The EU Commission provides a platform for online dispute resolution, which you can find at . We are not obliged and are generally not willing to participate in a dispute resolution procedure before a consumer arbitration board.

13. Final provisions

Should any individual provisions of these General Terms and Conditions be or become invalid, the validity of the remaining provisions hereof shall not be affected. The invalid provision shall be replaced by the statutory provisions.